Pricing · Halden

01 / 06 How it works

You contract for a workflow. Halden owns it.

A workflow is a unit of work your business currently does. Lead intake · Inbox triage · Missed-call recovery · Partner-pack reporting · AP intake

You pick a workflow. We design it, build it into your stack, and operate it. You pay one monthly price for as long as the workflow runs. We own monitoring and iteration — when the work changes, the workflow changes; when something needs to be fixed, we fix it.

You don't learn a tool. You don't assemble agents. You don't maintain a Zapier graph that decays in a quarter. You contract for the outcome.

02 / 06 The four tiers

Tiers scale across six dimensions at once.

Customers don't move up by adding a single feature. They move up when their workflow demands more on multiple dimensions — more tools, more iteration, more orchestration, or human judgment in the loop.

Tier 0

Templated self-serve.

$499–$999 / workflow / month

Setup fee · $0

The anchor template is missed-call recovery — the workflow picks up missed calls, replies via SMS, books the appointment, and updates your calendar. You connect Twilio and your calendar; the template runs. No human conversation required; no Halden build time; no setup fee. Self-serve through OAuth, kept simple by design.

Activation: Self-serve OAuth wizard. You click through a template.
Workflow source: Pre-built template from the gallery.
Tools integrated: 1–2 tools
Iteration: None — set it; re-pick if needed.
Human-in-the-loop: None
Where it fits: Single-location SMB; lean operator.

Tier 1

Managed templated.

$1,500 / workflow / month

Setup fee · $0 standard

Halden's volume tier. Most agencies and professional services firms land here. We take a workflow from the template gallery — lead intake, inbox triage, client onboarding admin, partner-pack reporting — and build it into your stack. Quarterly check-ins; we tune routing and prompts on signal. You don't touch the agents. The workflow runs.

Activation: Halden builds it into your stack.
Workflow source: Templated, lightly customized.
Tools integrated: 2–3 tools
Iteration: Quarterly check-in. We tune on signal.
Human-in-the-loop: None
Where it fits: Most agencies and firms land here.

Tier 2

Managed iterated multi-tool.

$2,500–$3,500 / workflow / month

Setup fee · $1,500

This is where Halden's "we own iteration" moat compounds. The workflow spans 4–6 tools. We orchestrate across them, and review the workflow's output monthly. When the data shape changes, when the routing logic needs an update, when an exception pattern emerges, we adjust before you notice. Tier 2 is the iteration tier — you pay for the ongoing tuning, not just the build.

Activation: Halden builds and customizes to your data shape.
Workflow source: Custom orchestration across your specific tool stack.
Tools integrated: 4–6 tools
Iteration: Monthly review cadence. We proactively iterate.
Human-in-the-loop: Optional approval queue for sensitive outputs.
Where it fits: Multi-tool, multi-system workflows where tuning compounds.

Tier 3

Custom and HITL.

$5,000 / workflow / month

Setup fee · $3,000

Two ways into Tier 3: (a) the workflow is genuinely custom — no template fits, the tool stack is unusual, the work is multi-system orchestration; or (b) the workflow has decisions in it where AI shouldn't decide alone. Tier 3 is the only tier with humans in the loop by default. The team works inside the operations.

Activation: Halden designs from scratch.
Workflow source: Custom-designed; doesn't fit a template.
Tools integrated: Whatever the work needs
Iteration: Continuous. We're inside the operations.
Human-in-the-loop: HITL by default — humans where AI shouldn't decide.
Where it fits: Custom or sensitive workflows; ACV justifies HITL.

03 / 06 In every tier

What every workflow comes with.

Design. We scope the workflow, map the data, and architect the agent.
Build. We integrate with your tools via OAuth. No installs, no scripts, no scope creep.
Monitoring. We watch the workflow run. When something fails, we fix it. When something patterns toward failing, we patch it before it does.
Iteration. We update prompts, routing, and exception handling as the work changes — at the cadence your tier specifies.
Self-hosted infrastructure. Halden runs on Limbic Labs' own infrastructure (open-source stack, Docker-deployed, no external SaaS dependencies for the agent layer). You control which OAuth scopes you grant; we use minimum-necessary access.
Brand-voiced output. Drafts read like your brand, not like a generic AI tool. Voice spec is part of the build.

04 / 06 Volume and commitment

Add more workflows. Commit annually. Pay less.

Multi-workflow discount.

Customers running multiple workflows get a recurring discount on every workflow.

15%: off recurring — at 3 or more workflows, across all of them.
25%: off recurring — at 5 or more workflows, across all of them.

The discount applies the moment the threshold is hit and continues for as long as the workflow count holds.

Annual prepay.

Choose annual billing instead of monthly.

2 months free

Same workflows, same scope, paid up front for the year.

The discounts compound. A 5-workflow account on annual prepay sees the 25% multi-workflow discount applied to a 10-month-equivalent annual price.

05 / 06 Moving up the ladder

When workflows demand more, the tier follows.

Upgrades are not a feature unlock. A workflow upshifts in tier when its dimensions change.

Tier 1 → Tier 2 2-tool workflow grows into 4 tools and demands monthly review.
Tier 2 → Tier 3 Workflow needs human approval on sensitive outputs.
Tier 0 → Tier 1 Self-serve template needs Halden to customize the routing.

The customer doesn't have to figure out which tier they need on day one. The diagnosis call sizes the workflow honestly. As the work changes, we adjust the tier.

One workflow. One monthly price. One outcome.